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Will Diamond Branding Work For or Against You? Certified Diamonds Summer.1999
From the Bangkok Diamond Congress in July 1998 to the GIA
Symposium only this July, the introduction by De Beers of a brand-name diamond
even on a limited, experimental scale has continued to cause an uproar in the
industry. The initial testing in the U.K., still ongoing, and the introduction of the Millennium
Diamond campaign limited to 20,000 stones has further increased the
concern of many in the diamond industry. Are these fears well-founded or is it all just
industry hysteria?
The questions uppermost in the industry are, How will this affect the
diamond cutters, merchants, jewelers and consumers? Will it add value by having customers
pay a premium on top of the intrinsic value of the diamond or will it create confusion as
to the basic mystique of a diamond, "natures masterpiece"? These were
voiced at the Presidents Meeting of the World Federation of Diamond Bourses
(WFDB) held in Moscow in July, and the echoes continue to be heard in the diamond clubs
and bourses worldwide.
Eli Haas, President of the Diamond Dealers Club of New
York (DDC) and spokesman for the WFDB Presidents, asked Gary Ralfe, Managing
Director of De Beers, whether the Company intends to continue with its plans to
produce a brand-name diamond beyond the 20,000 Millennium stones. The response was
a guarded affirmative: if, after the results of the U.K. testing prove positive and the
sale of branded diamonds is in the interest of De Beers share holders, then the
Company will proceed with the plan. The Presidents expressed severe reservations
concerning the proposed De Beers branding project and urged Mr. Ralfe not to proceed in a
manner which would be contrary to the interest of all the members of the industry.
It was decided that the WFDB will continue to monitor the situation closely and to
maintain a continuing dialogue with De Beers.
But as for how it will affect you, lets look at both sides of
this heated argument.
The Cons: Against the De Beers Brand
From the standpoint of the diamond manufacturer and merchant
with the notable exception of the ten sight-holders in the Millennium Diamond program
there is an understandable apprehension that the branded diamonds will make their
diamonds look lesser, somehow ordinary. Many diamond dealers are concerned
that, as diamonds are already very expensive compare to other luxuries, a premium for a
branded diamond will make them even more so. Indeed, one of the sight-holders has already
given The DRB a quote of almost 50% above a "generic" diamond of the same
quality and size. The example: a De Beers branded one-carat, H V.S.1 will sell for $8,200
where a non-branded stone of the same quality would cost an average of $4,800. The
concern: Will the consumer be willing to pay such a high price for the very same diamond
because it, under a special viewer (which the consumer will not own), shows the De Beers
stamp?
At a time when competing luxuries such as electronics and computers are
going down in price, diamonds are perceived as expensive. Now, a medium quality 1-carat
diamond costs about the same as 3 weeks vacation. Will De Beers be able to ask for 3
months salary for an engagement ring? Of course there will always be a minority of the
wealthy who will purchase diamonds no matter what they cost, in fact the more expensive
the better. But if one puts standard solitaire diamonds out of the reach of the average
buyer, one cuts of the majority of sales possible. Or so says the con argument. And
possible even more dangerous to the individual jeweler and thereby to the consumer
directly, will those consumers who have purchased before the branded diamonds become
available, listen to De Beers "A diamond is forever" and become concerned that their
diamonds do not carry the stamp of approval from De Beers and are therefore not
forever?
The Pros: For the De Beers Brand
Despite these pessimistic fears, we see many advantages even for
the trade which may have been overlooked in examining De Beers experiment.
First, perhaps the De Beers Millennium will create a new
class of buyers, the Diamond Collectors, a cousin of the so-called "Diamond
Investors" of the 1970s. These are people buying diamonds not to be worn as jewelry
but for possible appreciation of value. They are a completely new group of diamond buyers.
Second, the branded Millennium Diamonds will create a new
awareness of loose diamonds in the public consciousness and, thereby, the purchase
of loose diamonds, always the smartest way to purchase a diamond. This will benefit
the diamond industry by focussing on the "steak" not on the "ketchup"
as The DRB has advocated for many years at De Beers Carat Club meetings.
Third, De Beers branding will weaken the grip of diamond price lists
and laboratories on establishing fixed diamond prices. People who buy a De Beers diamond,
or for that matter a Tiffany or Cartier diamond, do not emphasize the 4Cs or check price
lists. As part of the package, they are purchasing the assurance and prestige of the
signature. And the signature is a grand enough guarantee.
And finally, others feel that the brand-consciousness that the De
Beers brand will help to promote will also promote their own brand. For one
of these, see page 7, Harry Winston & Co.
The last word will, of course, be with the consumer. Those who are
willing to pay more for brand-names Hilfiger, Gucci, Calvin Klein, Prada
will simply be willing to pay more. Period. But a consumer making decisions on the basis
of quality of goods, workmanship and intrinsic value of the item, will still prefer to
look at the 4Cs and the beauty of the stone.
In short, the branding of De Beers diamonds may well create a distinct break in
consumer types. Where we now have diamond buyers, we may soon have the Quality Shopper and
the Brand Shopper. Each will buy, each will spend money, each will appreciate the
diamonds sold to them. But each type will have its own criteria as to what makes their
purchase valuable. v
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