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Diamond Industry Stands On Its Own Two Feet
- Summer.2000
It’s official: After over a century of reliance on De Beers’
"single channel marketing," the Central Selling Organization – known
as the "Syndicate" – is no more.
In its place will be the Diamond Trading Company – which will strive to
become the "Supplier of Choice." De Beers says the DTC will
"encourage the development of a competitive and growth-oriented 21st
century industry."
This news, carried by the financial press on July 13th,is not so
new to subscribers of the Diamond Registry Bulletin. However, it is a complete
turn from the mission statement in pre-Bain days where a De Beers’ brochure
states:
"The Central Selling Organization, or CSO, was established by De Beers
and its associates in the 1930s to create a reliable and enduring system to
balance supply and demand, and prevent wild fluctuations in the market for
diamonds."
The company insisted that De Beers’ financial strength is a prerequisite to
the health of the entire pipeline from miner and diamond wholesaler to consumer:
"The continuing success of the single channel marketing is dependent
upon: the financial strength of De Beers CSO which enables it to hold buffer
stocks of those particular sizes and qualities of diamonds not currently in
demand, releasing them onto the market in an orderly flow when demand
increases."
The new De Beers under the guidance of Bain & Co. wishes
to avoid the monopoly label – a designation it has never fully admitted.
Former chairman Harry Oppenheimer stated the official position several years
ago:
"Whether this measure of control amounts to a monopoly I would not
know, but if it does, it is certainly a monopoly of a most unusual kind. There
is no one concerned with diamonds, whether as producer, dealer, cutter,
jeweler or customer, who does not benefit from it. It protects not only the
shareholders of diamond companies, but also the miners they employ and the
communities that are dependent on their operations."
But that’s all in the past. De Beers thinks it can be the "supplier of
choice" by supplying "value added" services, like marketing
advice. In De Beers’ words, the company "wants to work more closely with
clients so they can service their downstream customers in order to drive
consumer demand." De Beers executives now regularly note that the diamond
industry spends less on promotion than other industries, and it wants
sightholders to start brands and do more advertising.
De Beers is also making its customers sign on to "sightholder operating
criteria," which include "Best Practice Principles." Sightholders
that agree to the best practice principles that includes agreeing not to buy
diamonds from combat zones.
Actually, the most significant news this summer is not the metamorphosis of
De Beers but the exceptional strength of the diamond industry and the firmness
of diamond prices, even after De Beers announced that its withdrawal of its
unconditional support.
Ironically, the only price weakness following the announcement was in De
Beers shares. But their drop, in mid-July, does not prove that Bain’s advice
to sell off its stockpile and give up "guardianship" of the diamond
industry was wrong. It has more to do with the comments by Russian officials
that the Russians that they may not renew their contract with De Beers after it
expires next year.
In the long run, De Beers’ "strategic review" will probably
benefit those who it is intended for: its shareholders. The greater benefit,
however, may go to the entire diamond industry, from the producing miners and
cutters to jewelers, who will learn to walk without crutches, and not rely on
the guarantee of success from a single company. Maybe the industry, including
the Russians, should learn to stand on its own two feet v
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